The fine print
Terms and disclaimer
Plain-English terms for using this website. No clever drafting lives on this page: only what the words and tools on this site do and do not promise.
Rates and quotes
The three hourly rates published on this site ($250, $350, $500 hourly, stepped by crew) are the genuine rates for our partner removalist's crews. The one thing this page cannot tell you is how many hours yours takes: those depend on the size of your move and the access at both ends, so each booking is settled person-to-person through the enquiry process before anything is locked in. Nothing on this website is a fixed-price offer, and a booking exists when the partner removalist has confirmed it with you in writing, not before.
The Two Doors planner and other guidance
The planner, the guides and the FAQ are general guidance built from how moves in this area actually run. They are honest, but they are not a survey of your property, and they output preparation advice and a suggested crew, never a binding price or duration. Your specific move is quoted by our partner removalist from what you tell us in the enquiry.
Imagery
Certain images here are illustrative only, stock or generated, and show the style of the work rather than a specific past job at a specific address.
Content and liability
We keep the site's information accurate and current, and we correct it when we find it wrong. Using the guidance here is at your own judgement: following a packing tip or a driveway-preparation suggestion is your call on your own property. To the extent permitted by law, we accept no liability for loss that flows from relying on the general content of this website as distinct from a written quote or booking confirmation.
Getting in touch about any of this
Questions about these terms, or anything the site says, go through the enquiry form; mark the message as a website question and it will reach the right person.